From the Divvy App

Open the app

Use the station map to locate the closest available station and bike.

If you’re looking to get a Single Ride or Day Pass,  you can purchase this through the app by tapping the three horizontal bars in the upper left corner and selecting Ride plans.

Scan the QR code on the front of the bike.

When the light turns green, the bike is unlocked. Remove it from the station, or if riding an ebike, remove and secure the cable lock into the pink holder.

Enjoy your ride!

From the Lyft App

In the Lyft app, ensure your Divvy account is connected in the ‘Linked Accounts’ Section of your profile.

Tap the bike icon at the bottom of your screen to view available bikes and stations. 

Tap ‘Scan to unlock’ to scan the QR code on the bike.

With a bike key

To unlock a bike with a key, insert your bike key into the slot on the dock next to an available bike. 

When the light on the dock turns green, the bike is unlocked. Pull the bike out of the dock by the handlebars or lift the bike by the seat to release it.

At a kiosk

At the station kiosk, purchase the pass type you’d like to use. 

You should then receive a 5-digit ride code. Enter this into the keypad on the dock next to an available bike. Each ride code is good for one single use.

When the light turns green, the bike is unlocked. Remove it from the dock by the handlebars or lift the seat to release it. 

If you want to ride again while your pass is active, just insert the same credit card into a kiosk to get a new ride code. (Don’t worry! You won’t be charged again.)