Before each ride, adjust the bike seat to fit your height. First, find the clamp lever at the bottom of the seat post. Next, pull it open either up or outwards (this will depend on the type of clamp on your bike). Now raise or lower the seat until it’s about hip height. Then push the lever closed and you’re set.  Feel free to check out this quick video for a demonstration.

Whether you're riding a bike or scooter, it’s a good idea to squeeze the brakes and make sure there’s good resistance, and to check the tires to make sure they’re not flat. If something doesn’t feel right, either dock the bike and hit the “wrench” button or keep the ebike/scooter locked and tap the flag in the upper right-hand corner of your app to report the problem, then choose a different bike or scooter.

Please see our Rules of the Road for more pre-ride safety tips.