We encourage you to return your ebike to an e-station. These will automatically be shown in your app while riding an ebike; look for a green dot to indicate open docs and a red dot when a station is full (see an example below). The best news? You won’t be charged an out-of-station parking fees when you end your ride here.
To lock your ebike, remove the cable lock from the holder and wrap the cable around the bike rack. Then place the pin into the lock. You will hear a beep when the bike is securely locked, with the LED ring turning green and then flashing white. This signifies that your trip has ended.
Always park your bike responsibly. Lock your bike to a public bike rack and always be mindful of others: don’t block sidewalks, pathways, or ADA ramps. Do not lock to railings or private property and never leave your ebike locked to itself. Please note that if we detect a violation of the parking standards, we will send you an in-app alert or email and you may be subject to a fine.
You can return your Classic bike to any station with an open dock – you don't have to bring it back to the station where you picked it up. Find available docks on the Divvy app. Line up the triangle located at the front of the bike with the dock and insert your bike gently but firmly- don't slam it! Wait until the light on the dock turns green to make sure it's locked. If you aren’t sure, pull the bike by the handlebars to confirm it’s properly locked. Please always make sure your bike is docked at a Divvy station when your ride is over; never leave it unattended.